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RC Handbook Table of Contents

 

J.P. 2024 Headshot Email Sig-10

J.P Shamshoian
CEO and Owner

Friends, 

Thank you for taking the time to read and review this Associate Handbook! You can use this as a guidebook for your journey at Realty Concepts. Enjoy!

On a personal note, I want to thank you for your decision to work at our awesome little company. Realty Concepts is the result of a dream that my father had all the way back in 1991: to build a real estate company totally dedicated to serving the public without regard for the bottom line. Three decades later, we have grown to be the most dynamic, most trusted, and most respected real estate company in the Central Valley.

In return for being a part of Realty Concepts, I ask two things of you. First, abide by our vision statement. Always value quality before quantity, always prioritize service over sales, always care more for other people than for your profit, and always put others before yourself. Second, hold our company to that same vision. As an organization, we are only as strong as our associates allow us to be. If you ever feel that we have fallen out of line with our vision, tell me!

I am honored and humbled by your decision to trust Realty Concepts to partner with you on your journey. You are part of a work family of people who are with you through thick and thin. We've got your back!

Wishing you much prosperity and happiness.

Your Friend,

J.P. Shamshoian
CEO and Owner

 


Table of Contents

About RC

Story, Mission, & Vision
Meet Our Team

Associate Expectations
Associate Responsibilities
RC Sales Meetings
Dress Code
Anti-Trust Compliance
Cyber Security Requirements & Best Practices
Discrimination & Sexual Harassment Policy

Facilities

Building Access
WiFi Password
Computers at RC Offices
Printer How-To

IT

WiFi Password
Computers at RC Offices
Printer How-To
Computer Support

RC Resources

RC Directory
RC Community Email Addresses
RC Google Chat Spaces

Marketing & Promotions

Marketing Materials and Merch Requests
Personalized Signs and Riders
Open House Flyers from Lending Concepts

Transactions

Listings To Do List
Seller Representation: Escrow Process Guide
Realty Concepts Direct MLS Entry Policy
Entering a Listing in Fresno MLS
Ordering For Sale Signs & Riders
RC Signs - Submitting a Sign Install Request for Your Listing
Buyer Representation: Escrow Process Guide
Showing Properties for Another Agent

Accounting
myRC Membership, Billing, & Commissions

myRC Membership Guidelines
Monthly Billing Coming Soon
Setting up Direct Deposit & Credit Card for Billing
Commission Process

Benefits

RC Agent Benefits provided by Dergalis Associates
Agent Referral Dividend Program